Privacy Policy
Jeevan Care Home Foundation
Last Updated: 11 September 2026
Jeevan Care Home Foundation (“JCHF”, “we”, “our” or “the Foundation”) respects the privacy of everyone who visits our website, communicates with us, supports our work, participates in our programmes or makes a donation.
This Privacy Policy explains how we collect, use, protect and handle information that may be provided to us through our website, donation facilities, contact forms, volunteer or membership forms, career applications and other communication channels associated with Jeevan Care Home Foundation.
By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Jeevan Care Home Foundation
Jeevan Care Home Foundation is a charitable organisation working to create positive social impact through programmes focused on:
- Elderly Care
- Girls’ Education
- Women Empowerment
- Livelihood & Skill Development
Our website provides information about our work and may allow visitors to contact us, volunteer, become members, explore partnership opportunities, apply for opportunities, or support our charitable activities through donations.
2. Information We May Collect
Depending on how you interact with JCHF, we may collect information that you voluntarily provide to us.
This may include:
Contact Information
When you contact us or submit an enquiry, we may collect:
- Full name
- Email address
- Mobile number, where voluntarily provided
- Organisation name, where applicable
- Message or enquiry details
Donation Information
When you make a donation through our website, we may receive information necessary to identify and record the donation, such as:
- Donor name
- Email address
- Donation amount
- Donation date
- Selected programme or purpose of donation
- Donation or transaction reference
- Payment status
- Information required for issuing a donation acknowledgement or applicable receipt
Online payments may be processed through Razorpay or another authorised payment service provider.
JCHF does not intend to collect or store your complete debit-card, credit-card, UPI PIN, internet-banking password or other confidential payment credentials on its own website servers. Such payment information is handled by the applicable payment service provider according to its processes and security measures.
Volunteer Information
If you apply to volunteer with JCHF, we may collect information necessary to understand your interests, skills, availability and ability to participate in our activities.
Membership Information
If you apply to become a JCHF member, we may collect information required to process and maintain your membership and communicate with you regarding Foundation activities.
Career Applications
If you apply for a position or opportunity with JCHF, we may collect information included in your application, such as your name, contact details, educational or professional information, skills, experience and other information voluntarily submitted by you.
Partnership and CSR Enquiries
If you contact us regarding CSR, institutional partnerships, collaborations or social-impact initiatives, we may collect your name, organisation details, contact information and information relating to the proposed partnership.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by the website, hosting provider, security systems, analytics tools or other technical services.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Date and time of visit
- Referring website
- General website usage information
This information may be used for website security, performance monitoring, troubleshooting, analytics and improving the user experience.
4. How We Use Your Information
JCHF may use information collected from or provided by you for legitimate organisational and operational purposes, including:
- Responding to enquiries
- Processing donations
- Maintaining donation records
- Issuing donation acknowledgements or applicable receipts
- Communicating with donors
- Managing volunteer applications
- Managing membership enquiries and applications
- Processing career applications
- Responding to CSR and partnership enquiries
- Providing information about JCHF programmes
- Organising charitable activities and programmes
- Maintaining internal records
- Improving our website and services
- Preventing fraud, misuse and unauthorised activity
- Maintaining website and information security
- Meeting applicable legal, accounting, tax and regulatory requirements
We aim to collect and use information only for appropriate purposes connected with our activities.
5. Donations and Razorpay
JCHF may use Razorpay or another authorised payment service provider to process online donations.
When you make a donation, you may be redirected to, or interact with, a payment interface operated or supported by the payment service provider.
Payment information may therefore be processed by the relevant payment provider according to its own privacy policy, security practices and terms.
JCHF may receive transaction-related information necessary to confirm and record your donation, such as the transaction reference, amount, date, payment status and donor information provided during the donation process.
JCHF does not request your UPI PIN, card PIN, internet-banking password or similar confidential payment credentials through email, telephone or ordinary website communication.
Never share your UPI PIN, card PIN, OTP, password or banking credentials with anyone claiming to represent JCHF.
6. How We Protect Your Information
JCHF takes reasonable organisational and technical measures to protect information under our control from unauthorised access, misuse, alteration, disclosure or destruction.
These measures may include appropriate access controls, secure website practices, restricted access to information and the use of reputable third-party service providers where appropriate.
However, no website, electronic communication system or method of storing information can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
7. Sharing of Information
JCHF does not intend to sell or commercially trade your personal information.
We may share information where reasonably necessary with:
- Payment processors such as Razorpay
- Website hosting and technical service providers
- Website security and infrastructure providers
- Professional advisers or service providers where necessary
- Government authorities or regulatory bodies where legally required
- Banks or financial institutions where necessary for legitimate payment or accounting purposes
- Other authorised service providers supporting JCHF’s operations
Where information is shared with service providers, we seek to limit the information shared to what is reasonably necessary for the relevant purpose.
8. Donations and Public Recognition
JCHF respects the privacy of its donors.
Unless you have specifically provided permission or the information is intended for a public recognition purpose, we will not ordinarily publish your personal information as a donor on our website.
Where JCHF wishes to publicly acknowledge a donor, supporter, partner or contributor, we may use information such as a name or organisation name where appropriate and permitted.
If you do not wish your name to be publicly acknowledged, you may contact us at:
jeevancarehome@gmail.com
9. Cookies and Similar Technologies
Our website may use cookies or similar technologies to provide essential website functionality, remember certain preferences, improve website performance and understand general website usage.
Cookies may be used by:
- The website itself
- Analytics services
- Security services
- Embedded third-party services
- Payment or other functional services
You may be able to control or disable certain cookies through your browser settings.
Disabling some cookies may affect the functionality or performance of certain parts of the website.
10. Third-Party Websites and Services
Our website may contain links to websites, services or platforms operated by third parties.
These may include payment providers, social-media platforms, partner organisations, government websites or other external resources.
Once you leave the JCHF website and access a third-party website, that website’s own privacy policy and terms may apply.
JCHF is not responsible for the privacy practices, security or content of third-party websites that are outside our control.
11. Communication from JCHF
If you provide your contact information to JCHF, we may use it to respond to your enquiry or communicate with you regarding a donation, volunteer application, membership, career application, programme, partnership or other interaction you have initiated.
Where appropriate, JCHF may also communicate information about our programmes, activities, impact or opportunities to support our work.
We will seek to respect your communication preferences and applicable requirements concerning such communications.
12. Children's Privacy
JCHF recognises the importance of protecting children’s privacy.
Our website is not intended to knowingly collect unnecessary personal information from children.
Where information relating to a child is required for participation in a JCHF programme or charitable activity, such information should be provided through the appropriate parent, guardian, school, institution or authorised representative, where applicable.
JCHF aims to handle information concerning children responsibly and only for legitimate programme or operational purposes.
13. Retention of Information
JCHF may retain information for as long as reasonably necessary for the purpose for which it was collected.
Certain information may need to be retained for longer periods because of:
- Donation records
- Accounting requirements
- Tax and financial records
- Legal or regulatory requirements
- Programme documentation
- Membership records
- Volunteer or employment records
- Dispute resolution
- Fraud prevention
- Organisational record-keeping
When information is no longer reasonably required, JCHF may delete, anonymise or securely dispose of it, subject to applicable record-retention requirements.
14. Your Privacy Choices
Depending on the nature of the information and applicable requirements, you may contact JCHF to:
- Ask what information we hold about you
- Request correction of inaccurate information
- Ask us to update your contact information
- Request that certain communications be stopped
- Raise a concern about how your information has been handled
- Ask questions regarding the processing of your information
Requests may be subject to reasonable verification and any applicable legal or record-keeping requirements.
15. Accuracy of Information
We request that information provided to JCHF be accurate and up to date.
If you discover that information you have provided to us is incorrect or has changed, please contact us so that we can update our records where reasonably possible.
17. Changes to This Privacy Policy
Jeevan Care Home Foundation may update this Privacy Policy from time to time to reflect changes in:
- Our programmes and operations
- Website functionality
- Donation and payment systems
- Third-party services
- Data-handling practices
- Applicable legal or regulatory requirements
The updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
16. Data Breach or Security Incident
If JCHF becomes aware of a security incident affecting information under our control, we will take reasonable steps to investigate the incident, contain or address the issue and take appropriate action based on the nature and circumstances of the incident.
Where notification is required under applicable law or regulation, JCHF will follow the applicable requirements.
18. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way JCHF handles information, please contact us by email:
Jeevan Care Home Foundation
Email: jeevancarehome@gmail.com
Website: www.jeevancarehome.com
We value the trust of our donors, volunteers, members, beneficiaries, partners and supporters and are committed to handling information responsibly and transparently.